Privacy Policy — DivorceConnect India

DivorceConnect India (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the highest standards of data security for our users. This Privacy Policy governs the collection, storage, encryption, processing, and permanent deletion of information collected through our legal technology marketplace.

1. Role-Based Data Collection

Our platform processes distinct categories of personal and operational records tailored to the system roles of our users:

Clients: We collect and index registration details (name, email, mobile number, username), verification status metadata, secure case-tracking history states, payment identifiers, and technical logs generated during user support sessions.
Lawyers: In addition to basic credentials, we collect verifiable professional records, including Bar Registration Numbers, State Bar Council memberships, years of active practice, billing schedules, and completed client case ratings.
Administrators: To enforce strict accountability, our database archives immutable audit logs detailing every verification action, updates made to user statuses, and reports evaluated by admin staff.

2. Sensitive Verification Document Handling

The verification of identities and legal claims requires the upload of sensitive records, including Aadhaar cards, PAN cards, Marriage Certificates, Income Proofs, Court Notices, and legal Affidavits. We handle these documents with extreme security precautions:

🔒 Critical Data Protection Protocol

All sensitive documents uploaded to the DivorceConnect India platform undergo automated end-to-end encryption at rest using AES-256 standard encryption keys. Only authorized admin panel verifiers with multi-factor authentication are permitted temporary read access. Numeric identification digits (e.g., full Aadhaar or PAN numbers) are never exposed, cached in plain text, or shared with third parties under any circumstances.

3. Data Retention & The 14-Day Purge Pipeline

We believe in user ownership of data. If a client or lawyer initiates an account deletion request, the platform triggers a secure, multi-stage decommissioning process:

⏱️ Strict 14-Day Cooling Period Rule Once a user confirms their deletion request via their email verification link, their account status changes to 'Deactivated'. For a strict period of fourteen (14) days, their profile is hidden from all searches, and active services are suspended. Upon the expiry of this 14-day cooling window, our database scheduler executes a permanent script that deletes all profile columns, notification tables, and uploaded case files from our storage engines. This process is final and completely irreversible.

4. Real-Time Communication & WebSocket Logs

To facilitate coordination, the platform operates a real-time communication portal powered by secure WebSockets. This supports messaging, document attachments, and photo exchanges. All messages and file links sent through the chat are transient, encrypted in transit, and strictly restricted to the assigned lawyer and verified client. No diagnostic logs or plain-text content are archived beyond the necessary lifespan of the active dispute resolution.